Your privacy questions answered
We collect your full name, email, phone number, date of birth, address and payment method. We also log your device ID, browser type and IP address to verify your identity and detect fraud. This data helps us process DANA, OVO, GoPay and QRIS deposits and withdrawals securely.
Personal data is anonymized within 30 days of account closure. Transaction records are retained for 7 years for regulatory compliance, but linked personally identifiable information is removed. Request permanent deletion via our support email.
Yes. Contact our privacy team via live chat or email with your request. Where local law permits, we'll send you a complete copy of your profile data, payment history, and device logs within 5 business days at no charge.
DANA, OVO, GoPay and QRIS processors receive only your transaction amount, account ID and mobile number—not your full profile or betting records. We never sell data to marketing agencies or ad networks.
All DANA, OVO, GoPay and QRIS transactions are encrypted end-to-end. Your card or mobile wallet details are processed by the payment provider directly; qq1221 rtp does not store raw card numbers or passwords.
We use login cookies to keep you signed in and preference cookies to remember your lobby view. Non-essential tracking cookies can be disabled in your account settings. Disabling them will not log you out or prevent withdrawals.
Contact our support team immediately via live chat. We will lock your account, verify your identity via email and phone, and help you reset your password. Where available, enable two-factor authentication in your security settings.
